So You Need Help huh?

FAQ's

Search

What can I search for on Rabble?

You can search for general keywords, locations, places, groups, and more. Rabble also provides other pre-made searches, such as: What’s New, Rabble Spotlight, People, Music, Top Media, Top People, Top Groups, Ringtones, Most Fans, Most Viewed and Most Friends.

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How do I find Rabble users in my area?

To find a user in your area, from the "Channel Home" screen select "Search" (press the right soft key), and then press the right directional arrow on your phone’s navigation button. This "People" search screen allows you to search for other Rabble users in your area. You can search by gender, keywords, and location.

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How do I find people that might interest me on Rabble?

To find people on Rabble, from the "Channel Home" screen, select "Search" by pressing the right soft key. From the "Search Main" screen, select the right directional arrow on your phone to enter the "People" search screen. From the "People" search screen, you can specify gender and proximity.

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How do I get in the Rabble Spotlight?

The Rabble Spotlight is selected by the Rabble community team on a regular basis. We feature channels of new users, users with creative content, users who are active in the community and are posting pictures with their blog posts. Anyone has a chance to be in the spotlight, so start Rabbling and see if you’re next!

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Posting and Commenting

What kind of posts are there on Rabble?

Every channel has a blog which they can use to publish posts and events. Groups and places also have a community blog list where every member can publish and participate in the blog. Ringtone posts showcase a ringtone that is available for download.

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How do I create a blog post from my Channel?

To create a blog post, on the "Channel Home" select "Create." From the create menu, select "Create Post." Enter your post title, add a picture, and enter what you would like your post to say. Select "Create Post" to publish your post.

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What are Comments?

Comments allow other users on Rabble to make a public comment on your blog post.

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How do I comment on a post?

When you are viewing a post, select the "Comments" link. This will take you to the "Comments" screen for the post, which contains comments other users have left about the post, as well as a place to enter your comment.

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How do I control who can add comments to my posts?

You can completely turn comments off, allow all users to comment or restrict commenting to users on your friends list. To change these options, from your "Channel Home" screen select the "Settings/Help" option and then select "Commenting."

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What is a link?

A link is a blog post that references another Rabbler’s post. If you select the "Link" option on a post, you can add your comment. This creates two locations of your comment. The first location will be the new link post in your blog, and the second will be your link comments on the post you are linking to.

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How do I add my current location to my posts?

When you are creating a blog post, select the location name below the post area. On the next screen, choose the location you want to have associated with the post you are creating.

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How do I send a post on Rabble to someone else?

When you are viewing a post, select the "Forward This Post" option. On the next screen, enter the mobile numbers or email addresses you would like to forward the post to and select "Next." If you’d like, attach a message to go along with your post and then select "Send."

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Account Administration

How do I remove a friend?

To remove a friend from your channel’s friends list, from the "Channel Home" screen select "Friends." Select the friend you want to remove, and then choose the "Remove" option from the menu.

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How do I remove Friend Requests I do not want to accept?

To deny a friend request, from the "Channel Home" screen select "Message Center." From here, select "Friend Requests." Select a message to open it. To deny the friend request, select "Deny." The friend request will then be removed from your Message Center.

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How do I change my Channel picture?

To update your channel picture, from your "Channel Home" screen, access your gallery by selecting "My Media" and then "Photo Gallery." Select the picture you would like to use, and then choose the "Set Channel Pic" option.

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How do I change my phone number?

To change your phone number, from the "Channel Home" screen select "Settings/Help." From the "Settings" screen, select "Update Mobile Number." You must have your current mobile number up to date in the Rabble system for photo upload to function from your phone.

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How do I change my password?

To change your password, from the "Channel Home" screen select "Settings/Help." From the "Settings" screen, select "Change Password". Here you enter your current password, along with the new password you wish to use.

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How do I delete my account?

To delete a channel or your entire account, please contact help@rabble.com.

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How do I turn off SMS (text) alerts?

To turn off new message text alerts, from the "Channel Home" screen select "Settings/Help." From the "Settings" screen, select "Online Status." Select "Off" for this setting. To turn off new comment and link alerts, select the same setting for the "Comment Alerts" and "Link Alerts" in the "Settings" menu.

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How do I change my channel name?

To change your channel name, from the "Channel Home" screen select "Edit Channel". From the "Edit Channel" screen, select "Channel Name." You can change your Channel name on the following screen, and select "Done" when you have finished.

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How do I switch channels without closing Rabble and opening it again?

To switch channels, from the "Channel Home" screen select "Settings/Help." Select "Switch/Add Channels" and then select the channel name you want to switch to using next.

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How do I cancel my Rabble subscription?

The method to cancel your Rabble subscription may differ depending on which carrier you have. Please visit your carrier’s website for instructions on how to cancel your subscription or contact help@rabble.com.

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Pictures

How do I attach a picture to a post?

From the post creation screen, select "Add Media From Gallery." Use the up and down directional arrows on your phone’s key pad to find the picture in your gallery you want to add. Select the picture, and then choose the "Add Pic" option from the menu that appears.

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How do I change my channel picture?

To change your Channel picture, from the "Channel Home" screen select "Edit Channel." From this menu, select "Update Pic." Use the up and down directional arrows on your phone’s key pad to find the picture in your gallery you want to use as your Channel picture. Select "Set as Channel Picture" from the menu.

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How do I delete a photo from my photo gallery?

To delete a photo from your gallery, from the "Channel Home" screen select "My Media" and then select "Photo Gallery". From the photo gallery, select the photo you would like to delete. From the option menu that appears, select "Delete."

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How do I delete a picture attached to a post without deleting the post?

To delete a picture from a post without deleting the text, navigate to the post and select the "Edit This Post" option. From the edit screen, select "Remove Media" and select "Update Post."

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What if I don't have a camera phone or I have some non-camera phone pictures I want to post to my channel?

You can upload pictures from your computer to your channel by logging into the Rabble website at www.rabble.com.

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Groups

What are Groups?

A Group allows a Rabble member to create a channel that multiple users can join. These users can create blog posts, events and comments which can be seen in the group’s blog list. Only members of the group can post and comment.

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How do I create a Group?

To create a Group from your "Channel Home", select the "Create" option and from the "Create" screen select "Create Group". After selecting "Create Group" you can add media from your media gallery and give a short description about the group.

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How do I edit a Group I created?

As Group Leader, you have the ability to edit the Group on the Group home screen via the "Edit This Group" option. Select "Edit This Group" and you will be able to update the Group photo, description and location. Be sure to select the "Update Group" option to save your changes. If you wish to edit/update the Group name, please contact help@rabble.com.

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How do I find a Group?

The easiest way to find a Group is via the general search screen which can be accessed throughout the application by pressing the right soft key. Select the "Top Groups" option which allows you to search groups via name and/or keyword. You will also find a listing of the most popular groups on Rabble that you can browse through on the same screen.

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How do I join a Group?

To join a group from the "Group Home" screen, select the "Join Group" option. You will automatically see a confirmation message that you are now a member of the group. You will also be able to create a post or event to the group instantly, and your channel will be added to the group’s member list. The newly joined group will show up in your Connections menu under "Groups" so you can easily find it again. New group content will be indicated in parenthesis after the group name in your Connections menu.

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How do I leave a Group?

You can unsubscribe from a group via your "Channel Home." Press the left directional button to access your "My Connections" screen. Select the "Groups" option and then find the group you would like to unsubscribe from. Select this group and press OK to launch the options menu. Select "Unsubscribe" from the options menu and you will automatically be removed as a member.

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How would I delete a Group I initially created?

Rabble does not allow a user to delete a group they have created however you can resign as a "Group Leader." From your "Channel Home" screen, press the left directional button on your phone and select "Groups I Lead." Select the group you wish to cancel your leadership to, and choose the "Resign as Group Leader" option. Please contact help@rabble.com if you require further assistance.

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How do I delete a member from my group? (Only for Group Leaders)

From the "Group Home" screen, press the left directional button on your phone and select the member you would like to remove from the members list. Press OK to launch the options menu and select the "Remove From Group" option. The member will automatically be removed from the members list and will be "grayed out" within the list. When you remove a member from the group, they lose the ability to create content and interact within the group. Members may be reinstated to the group via the options menu by selecting "Return To Group".

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How do I delete a post from my Group? (Only Group Leaders)

From the "Group Home" screen, press the right directional button on your phone and select the post or event you would like to remove. On the post (or event) screen, select "Delete This Post/Event" to remove the post or event from the blog.

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How do I delete a photo from my Group? (Specifically for group owners and moderators)

From the "Group Home" screen, press the right directional button on your phone and select the post/event with the photo that you would like to remove. On the post/event screen, scroll down and select "Edit This Post/Event". Select the "Remove Media" option to remove the photo from the post/event.

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How do I invite friends to groups?

From the "Group Home" screen, select the "Forward This Group" option.

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Places

What are Places?

A place allows multiple users to create blog posts and comments about their favorite places. Places are anything that Rabblers want to create; a favorite coffee shop, restaurant, work place, etc. Places work just like groups in Rabble, except they are location-based.

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How do I create a Place?

To create a place from your "Channel Home", select the "Create" option and from the "Create" screen select "Create Place". After selecting "Create Place", you will be prompted to enter the "Place Name." You may need to update the location of the place by selecting the "In location" option. If so, select this option and choose from your existing locations, or you can opt to create a new location for the place. Once you have updated the location you will be returned to the "Create Place" screen. Select the "Next" option to proceed. Add an image, enter the address and phone number for the place and then select "Create Place" to complete the process. The newly created place will appear in your "My Connections" list

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What happens if my Place is already on Rabble?

When you enter your place name and location on the "Create Place" screen, you may get an "Existing Places" menu if your place name is already in the Rabble database for that location. If you select the place from "Existing Places" menu you will get the "Place Details" screen where you will find the place information. If this is the place that you wanted to create and it is already in the Rabble database, then select the "Add To My Places" option to add it to your "My Connections" list. If this is not the place you wanted to create, select the "Back" option to go to the previous screen where you can select "Create Place" and continue the creation process.

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How do I edit a Place I created?

As "Place Host" you have the ability to edit the place on the "Place Home" screen via the "Edit This Place" option. Select "Edit This Place" and you will be able to update the photo, address and telephone number. Be sure to select the "Update Place" option to save your changes. If you wish to edit/update the place name, please contact help@rabble.com.

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How do I find a Place?

The easiest way to find a place is via the general search screen which can be accessed throughout the application by pressing the right soft key.

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How do I join a Place?

To join a place from the "Place Home" screen, select the "Join Place" option. You will automatically see a confirmation message that you are now a member of the place. You will also be able to create a post or event to the place instantly, and your channel will be added to the place’s member list. The newly joined place will show up in your "My Connections" menu under "Places" so you can easily find it again. New place content will be indicated in parenthesis after the place name in your "My Connections" menu.

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How do I leave a Place?

You can unsubscribe from a place via your "Channel Home." Press the left directional button to access your "My Connections" screen. Select the "Places" option and then find the place you would like to unsubscribe from. Select this place and press OK to launch the options menu. Select "Unsubscribe" from the options menu and you will automatically be removed as a member.

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How would I delete a Place I initially created?

Rabble does not allow a user to delete a place they have created, however you can resign as a "Place Host." From your "Channel Home" screen, press the left directional button on your phone and select "Places I Host." Select the place you wish to cancel your leadership to, and choose the "Resign as Host" option. Please contact help@rabble.com if you require further assistance.

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How do I delete a member from my Place? (Only for Place Hosts)

From the "Place Home" screen, press the left directional button on your phone and select the member you would like to remove from the members list. Press OK to launch the options menu and select the "Remove From Place" option. The member will automatically be removed from the Members list and will be "grayed out" within the list. When you remove a member from the place, they lose the ability to create content and interact within the place. Members may be reinstated to the place via the options menu by selecting "Return To Place".

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How do I delete a post from my Place? (Only for Place Hosts)

From the "Place Home" screen, press the right directional button on your phone and select the post or event you would like to remove. On the post (or event) screen, select "Delete This Post/Event" to remove the post or event from the blog.

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How do I delete a photo from my Place? (Specifically for Place Hosts and moderators)

From the "Place Home" screen, press the right directional button on your phone and select the post/event with the photo that you would like to remove. On the post/event screen, scroll down and select "Edit This Post/Event". Select the "Remove Media" option to remove the photo from the post/event.

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How do I invite friends to places?

From the "Place Home" screen, select the "Forward This Place" option.

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Integration

What is blog integration?

If you currently have a web blog, you can put all of your posts from your web blog into your Rabble Channel blog. Also, you can automatically have your new posts on Rabble go to your blog on the web. Visit www.rabble.com to set up Rabble integration with your current web-based blog.

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Ringtones

How do Ringtones work?

Promotional ringtones are available via select Rabble artist channels. The easiest way to find ringtones is via the general search screen which can be accessed throughout the application by pressing the right soft key. Select the "Ringtones" option which allows you to search ringtones via "Keyword", "Artist", "Title" and "Most Popular." Make your selection from the search results to access the ringtone post, and select the "Download Now" option to have the ringtone sent to your phone. Additional fees may apply based on your carrier and plan.

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How do I create a Ringtone and upload it?

Currently we do not have an automated process to create ringtones however we are in the process of adding the ability to create and share ringtones via the Rabble.com website. Check back often for new features and look for community announcements when new features roll out. If you would like additional information, contact help@rabble.com.

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Reporting Abuse and Blocking

How do I report inappropriate content?

If you see content that is offensive and unsuitable for public view, select the "Report Abuse" option on the channel or post in question. Please provide any additional details on why you are reporting the content, and Rabble Customer Service will review and remove the content as soon as possible if it is in violation of the Rabble Terms of Service.

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What kind of material is prohibited on Rabble?

Hate language, harassment, soliciting minors, inappropriate language and pornography are some examples of material that Rabble does not allow to be kept within its community. Rabble Customer Service reserves the right to delete any questionable material it deems as not suitable for the community. Rabble also has the right to permanently terminate the account of any user who violates the Rabble Terms of Service.

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How do I block a channel?

From the channel or the post, select "Block" and then confirm you want to block the user selected on the confirmation screen. When you block another channel, you are blocking any messages or posts from that channel and the user will no longer be visible to you in the application.

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How do I remove a channel from my blocked list?

To remove a channel from your blocked list, from your "Channel Home" screen select "Settings/Help." From the "Settings" menu, select "Blocked list." Select the channel you want to remove from your blocked list and then choose the "Remove" option.

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